Terms of Service

1. Parties and acceptance

These Terms of Service (“Terms”) form a binding agreement between SonicBridge s. r. o., IČO 57 588 694, Karpatské námestie 7770/10A, 831 06 Bratislava – mestská časť Rača, Slovakia(“SonicBridge”, “we”, “us”), and you (“you”, “user”). By creating an account or using sonicbridge.io, you confirm you have read, understood, and agree to these Terms. If you do not agree, do not use the platform.

If you are entering into these Terms on behalf of a company or other legal entity, you confirm you have authority to bind that entity.

2. What SonicBridge is

SonicBridge is a music industry placement platform. Creators (artists, producers, DJs) submit music across multiple submission types. Tastemakers (playlist curators, label A&Rs, sync supervisors) receive, review, and place tracks. We facilitate the connection — we are not a label, publisher, distributor, or music rights holder.

3. Accounts

• You must be at least 18 years old (or have the legal capacity to enter contracts in your jurisdiction).
• You must provide accurate and complete registration information and keep it up to date.
• You are responsible for maintaining the security of your credentials. Notify us immediately at legal@sonicbridge.io if you suspect unauthorised access.
• One account per person. Multiple accounts for the purpose of circumventing restrictions are prohibited.
• You may not transfer or sell your account.

4. Creator terms

As a creator, you confirm and agree:

• You own or have obtained all necessary rights, licences, and clearances for the music and content you submit — including master rights, publishing rights, any sample clearances, and any remix authorisations.
• You grant SonicBridge a non-exclusive, royalty-free, worldwide licence to host, store, transmit, and present your content to tastemakers solely to operate the service.
• You are solely responsible for any third-party rights claims arising from your submissions.
• You will provide accurate metadata (title, artist, genres, release date) and not misrepresent your music, streaming numbers, or platform presence.
• You understand that submission does not guarantee placement, review, or response from any tastemaker.
• You will not attempt to game, manipulate, or artificially inflate metrics on the platform.

5. Tastemaker terms

As a tastemaker, you confirm and agree:

• You accurately represent the platforms, channels, and reach you curate or influence.
• You will make genuine, good-faith efforts to review submissions you receive.
• You will not solicit or accept payments from creators outside of SonicBridge for the same services offered on the platform.
• You will not share submitted unreleased music externally without the creator's consent.
• Verified tastemaker status may be revoked if you violate these terms or misrepresent your profile.

6. Payments, pricing, and VAT

Payments are processed by Stripe Payments Europe Limited (Dublin, Ireland). We never store card data.

• All prices shown are inclusive of any applicable VAT. The amount you see is the amount you pay.
• An invoice is automatically issued to your billing address after each successful payment.
• Pool 3 (VIP Discovery) charges €0.20 per tastemaker contact and the total is calculated server-side before you confirm payment.
• Prices may change with reasonable advance notice.

Resolving issues — credits and refunds

If something goes wrong with a paid submission, our first resolution is a reimbursement credit — one or more free submission credits added to your account, each covering a future submission at no cost. This is our default remedy and we offer it wherever possible.

A monetary refund is the second option and is available only where a technical failure on our part prevents delivery of your submission to any tastemakers. Because the service is delivered digitally and distribution begins immediately, monetary refunds are not available for change of mind, lack of response from tastemakers, or failure to achieve placements. EU consumer distance-selling withdrawal rights (Directive 2011/83/EU) do not apply where digital content delivery has begun with your consent before the withdrawal period expires.

To raise an issue or request a remedy, contact legal@sonicbridge.io.

7. Content and intellectual property

You retain full ownership of your music and content. The licence you grant us (Section 4) ends when you delete your content or close your account, subject to technical propagation delays and legal retention obligations.

SonicBridge's platform, software, genre catalogue, branding, and all content we create remain our exclusive property. You may not copy, scrape, reverse-engineer, or create derivative works of our platform without written permission.

Copyright complaints: If you believe content on the platform infringes your copyright, email legal@sonicbridge.io with the subject line “Copyright Notice”, details of the work, and a statement of good faith. We will investigate and remove infringing content where appropriate.

8. Track Protection

SonicBridge offers a Track Protection feature that generates a timestamped certificate of your upload. This certificate is intended as a deterrence tool and a practical evidence aid for disputes over authorship timing — it is not a substitute for copyright registration, PRO membership, or legal advice. SonicBridge makes no warranty that the certificate will be accepted as evidence in any legal proceeding.

9. Prohibited conduct

You may not:

• Violate any applicable law, regulation, or third-party right
• Upload content you do not have rights to
• Harass, threaten, or abuse other users
• Attempt unauthorised access to any part of the platform or infrastructure
• Use automated tools (bots, scrapers, crawlers) without prior written consent
• Manipulate metrics, buy fake plays or followers to misrepresent your profile
• Impersonate any person or entity
• Engage in any activity that disrupts or degrades platform performance

10. Suspension and termination

We may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or if required by law. You may close your account at any time via account settings. Pending payment records are retained for the legally required period (10 years) regardless of account closure.

11. Disclaimers

The platform is provided “as is” and “as available”. We do not guarantee uninterrupted access, specific results from submissions, or any particular placement rate. We are not responsible for the conduct of users outside the platform, for third-party platform decisions (playlists, radio, sync), or for any loss of earnings arising from tastemaker decisions.

12. Limitation of liability

To the fullest extent permitted by Slovak and EU law, SonicBridge's total liability for any claim arising from use of the platform is limited to the amount you paid to us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages. Nothing in these Terms limits liability for fraud, death or personal injury caused by our negligence, or any liability that cannot be excluded by law.

13. Governing law and disputes

These Terms are governed by the laws of the Slovak Republic. If you are a consumer resident in an EU member state, you also benefit from mandatory consumer protection rights in your country of residence that these Terms cannot override.

We encourage resolution of disputes through direct contact first. The EU Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr. For unresolved disputes, the competent court is the court with local jurisdiction in Bratislava, Slovakia.

14. Changes to Terms

We may update these Terms. We will give you at least 14 days' notice of material changes by email or prominent notice on the platform. Continued use of the platform after the effective date constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms: legal@sonicbridge.io

See also: Privacy Policy · Imprint · Cookie Policy